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 LISTSERV® CUSTOM DOMAIN EXTRA
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| Use your domain or subdomain with all your LISTSERV® Lists! |
| A free domain is included with your WebHelps account. During signup, you will choose how to use your free domain. You may select to use it with your LISTSERV® Lists and the usual setup fee will be waived. IMPORTANT. The information on this page applies only to using a domain or subdomain other than the free domain or a transferred domain.
You may use your domain with all your LISTSERV® lists. If you elect to archive list emails, the URL (link) to your LISTSERV® List Archives will use also use your domain.
Unlike most companies offering this service, we charge only a one-time setup fee of $10.00 (rather than an ongoing fee). And this fee is waived if using your free domain or a transferred domain. |
| YOUR INSTRUCTIONS |
| OPTION A: You *must* follow steps 1-3 below, if your domain (e.g. yourdomain.com) is being used in any way (e.g. a website or email). If your domain is NOT in use, you may use either Option A or Option B. |
| 1. Contact your domain host's support department (usually where you registered your domain), or use the online domain management forms (Domain Manager) provided by your domain host. |
| 2. Create a subdomain, such as lists.yourdomain.com, discuss.yourdomain.com, or newsletter.yourdomain.com. You may not use: listerv.yourdomain.com or listserve.yourdomain.com, as the word "listserv" is a registered trademark owned by LSoft. |
| 3. Point the subdomain's hostname A Record to 174.141.229.14. |
| 4. Create an MX Record for the new subdomain, with listserv.nethelps.com as the Target. |
| NOTE: This is the most common method for using your domain with your lists. |
| OPTION B: If your domain is NOT in use, you may follow Steps 1-3 below, or use Option A above, as you prefer: |
| 1. Contact your domain host's support department (usually where you registered your domain), or use the online domain management forms (Domain Manager) provided by your domain host. |
| 2. Point the domain's A Record to 174.141.229.14. |
| 3. Create an MX Record for your domain, with listserv.nethelps.com as the Target. |
| Note: Eudora users will not be able to send mail to the list using your domain/subdomain, unless they disable the SMTP check Eudora performs prior to sending an email [instructions. |
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| We must manually setup your domain/subdomain on the LISTSERV® server. Although your list(s) can be immediately used with any of the default domains, please plan on waiting 24 hours before you can use your domain/subdomain with your list(s). Custom domain orders are completed in the order received. If you require expedited service, please submit a Help Ticket explaining your need. You may create your LISTSERV® List prior to receiving confirmation from the LISTSERV® Administrator that your domain/subdomain has been setup on our servers. The list can be configured to use your domain/subdomain at any time. |
| To easily check to make sure your domain/subdomain is pointed correctly to the LISTSERV Server, go to Network-Tools.com, and perform a DNS query. |
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